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Website Terms of Use (including Ticket Sale Terms)

Website Terms of Use (including Ticket Sale Terms)

Dear Visitors!

Please read the site’s Terms of Use and Privacy Statement carefully, which constitute an agreement between us and you, in full before browsing the site or making any use of its services. The Terms of Use and Privacy Statement will hereinafter be referred to as – “Terms of Use”. Important to know! Using the site’s services or any part thereof (including browsing, registering to receive newsletters, and purchasing tickets through the site) will constitute your agreement to the Terms of Use. If you do not agree to the provisions of the Terms of Use or any part thereof – do not browse the site and do not use its services in any other way. Violation of the Terms of Use and/or violation of any obligation of the visitor among those detailed in the Terms of Use may result in blocking access to the site, in addition to any other right available to the Hebrew Music Museum under any law. The above is an integral part of the Terms of Use.

Introduction

  1. The site is the official website of the Hebrew Music Museum (hereinafter – “the Museum“), located and operating under the domain name hebrewmusicmuseum.com, or any sub-domain name (sub-domain) (hereinafter: “the Site“), and is owned by L. Levi Real Estate Ltd., company no. 513982355.
  2. In addition, the Museum operates content environments within other platforms, such as: Facebook, Instagram, YouTube, TikTok, and additional media pages (hereinafter: “Content Environments“), and everything stated in these Terms of Use will apply equally to the use of these Content Environments and to any content displayed therein.
  3. The above and below applies to every male and female visitor to the site, and the use of masculine language is for convenience only.
  4. The chapter headings of the Terms of Use are for convenience only, and should not be considered binding or assisting in interpretation.
  5. These Terms of Use apply to any use made of the site, whether via the Internet network or in any other way. Likewise, the Terms of Use apply to the use of the site in any form via computers or any other device, including mobile phones, handheld computers, and the like.
  6. These Terms of Use apply to all content displayed on the site, even if displayed via a deep link from another domain.
  7. The Museum reserves the right to amend and/or remove and/or add terms to the Terms of Use and to block or restrict access to the site, at any time. You must check the site from time to time, the legal notices appearing on it, and the other additional terms, as they bind you. In the event of a change in the Terms of Use, we will update you on the site’s homepage via a “pop-up” window in which you will be offered the option to approve the updated Terms of Use, and continued use of the site after the change indicates your agreement to the new terms. If you do not agree with the new terms, you must cease further use of the site and contact us with a request to delete the information.
  8. The Museum will be entitled to determine that the use of services on the site or part thereof involves payment, as indicated on the site next to each paid service. Different terms relating to payment, which may appear next to the aforementioned service, also constitute an integral part of these Terms of Use.
  9. In addition to the definitions appearing anywhere else in the Terms of Use, the following definitions will apply:
  10. “Visitor”/”Visitors”: any person browsing the site, for payment or without payment, with or without the approval of the person responsible for the visitor.
  11. “The Responsible Party”: the parents or guardian of a minor or legally incompetent visitor.
  12. “Content” or “Contents”: any information of any kind, including any message, verbal content, visual, audio, audiovisual, and any combination thereof, as well as their design, processing, editing, distribution, and display method, including (but not limited to): any picture, photograph, illustration, animation, diagram, figure, simulation, sample, video, audio file and music file, software, file, computer code, application, format, protocol, database and interface, and any character, sign, symbol, and icon.

General Terms and Rights in Content

  1. Unless expressly stated otherwise, all copyrights and all other intellectual property rights in all materials, contents, and information on the site (including, inter alia, the site name, photographs, illustrations, icons, etc.) are the exclusive property of the Hebrew Music Museum (under the authority of L. Levi Real Estate Ltd.) or those who granted it a license to use these materials. Providing access or use of the site does not grant or transfer to the user or any third party any ownership right, use, intellectual property right, or other rights; it is hereby clarified that all rights and ownership of this site, its materials, and the contents included therein, in all the various aspects related to the site, are the exclusive property of the Museum and/or on its behalf. The site is protected under copyright laws and under any law. In the event that you violate the provisions of these Terms of Use or the terms appearing on the site, the permission given to you to use the site will expire immediately. All rights reserved to the Museum.
  2. The Museum and/or the entities related to it, as applicable, will be entitled to use the software, content, and information as mentioned according to their sole and free discretion, anywhere and in any manner, without any limitation, without the need to obtain any approval or pay any compensation, including selling, transferring, copying, modifying, using, displaying, and publicly performing and granting sub-licenses in the aforementioned content or part thereof, subject to the provisions of any law.
  3. A visitor who finds that content and/or information and/or a link uploaded to the site violates their rights will notify the Museum of the violation by contacting in writing the email address: contact@hebrewmusicmuseum.com. The visitor’s notification will include precise details about the visitor – full name, mailing address, email address, and phone number, in a manner that allows identification and contact.
  4. The Museum will be entitled, according to its sole discretion at any time and without prior notice, to adapt and/or suspend and/or terminate and/or change and/or restrict the site’s services, the information appearing on it, the site’s contents – all or part thereof – including access permissions, availability of activities and services, various contents, operating hours, content, as well as software and/or equipment required to access the site and its services. The Museum reserves the right to restrict certain activities and/or access to the site’s services in whole or in part, regarding a specific visitor or in general. In any case, the Museum will not bear responsibility for any damages resulting from the above, even if it foresaw or could have foreseen these damages.
  5. The Museum is entitled to change and/or correct and/or remove and/or add terms to the Terms of Use or parts thereof at any time, according to its sole discretion as detailed above. The changed and/or corrected Terms of Use will be published on the site and will be binding from the moment of their publication.
  6. The Museum may offer, according to its sole discretion, special activities and contents subject to special or different terms that will be brought to the attention of the visitors or some of them. It is hereby clarified that participation in the activities and/or exposure to the aforementioned special contents will be considered agreement to the special terms, which will be detailed as much as possible next to each such special activity.

Visitors’ Declarations and Obligations

  1. The site visitor declares and undertakes as follows:
  1. They are over 18 years old and authorized to enter into this agreement, and if they are under 18 or legally incompetent, their entry into this agreement is with the consent of the responsible party, and if they are a corporation, it is legally incorporated. In the case where a minor provided us with information about themselves, the minor’s parent or guardian must contact us and request the deletion of the information from our records.
  2. They and all users on their behalf will fully comply with these Terms of Use and/or any legal provision and/or the Museum’s instructions, within the framework of their use of the site, and the visitor will be responsible for the use made of the site by any user on their behalf.
  3. All information they provide to the Museum or any other entity for registration and/or purchase and/or as required anywhere on the site, including credit card details, and all information they publish and upload will be true, accurate, consistent with reality, and not misleading.
  4. That they will be responsible for any damage caused to the visitor and/or any third party as a result of reliance on the contents displayed on the site and/or through it, and that it is known to them that the Hebrew Music Museum will not bear responsibility for any direct and/or indirect, financial or other damage caused to visitors and/or third parties as a result of using the site and/or relying on the content appearing on it. The above in this section will apply even if the Hebrew Music Museum and/or on its behalf foresaw or could have foreseen the damage in advance.
  5. That it is known to them that the personal details provided by them, if provided, will be stored in a database, as detailed in the privacy policy below and subject to the provisions of any law.
  6. That it is known to them that the Hebrew Music Museum does not provide any equipment and/or infrastructure necessary to access the Internet and to receive the site’s services, including telephony equipment, modems, and Internet access software.
  7. Not to copy and/or “download” and/or distribute and/or sell and/or trade and/or modify and/or process and/or publicly display and/or use the site and/or its content in whole or in part, unless they have received the Museum’s express prior written approval. The visitor declares that it is known to them that the Museum may be obligated to pay third parties due to their violation of this section, and they undertake to indemnify and/or compensate it without delay for any amount the Museum is required to pay to a third party as mentioned, including actual legal expenses and attorney’s fees incurred by the Museum as a result. Additionally, the visitor agrees in advance that in the event of their violation of this section, the Museum will be entitled to obtain identifying details about them from any Internet provider and any other entity.
  8. Without derogating from the above in subsection 7, any “download” and/or copy and/or any other use, if approved by the Museum, will be done with the mention that it was done with the Museum’s approval and that all rights are reserved to the Museum, and the credit will be displayed according to the Museum’s requirement.
  9. Not to use the site’s services and/or the content appearing on it outside the framework of the site and/or according to these Terms of Use and/or according to law and not to use the site’s services for profit or commercial purposes.
  10. To compensate and/or indemnify immediately upon first demand the Museum and/or any entity whose contents are included in the site as well as any licensee and/or other rights holder in the site for any damage caused to them due to violation of the Terms of Use. In the event that a legal claim and/or any other proceeding is filed against the Museum in connection with the violation of the Terms of Use by a visitor, the Museum reserves the right to manage the defense itself in the proceedings taken against it, and the visitor undertakes to cooperate with the Museum in any such legal proceeding.

Advertising Content and Newsletter Subscription Service

  1. The Museum is entitled, but not obligated, to send users advertisements, updates, news, etc. (together: “Marketing Mailing“) from time to time, inter alia via email messages, SMS, or any other accepted form of communication and information transfer, subject to obtaining the recipient’s consent as stated in section 30A of the Communications Law (Bezeq and Broadcasting), 5742-1982.
  2. In addition, any visitor over 18 years old (including companies and corporations) will be entitled to register for the Museum’s newsletter subscription service – mailing that will be sent from time to time by the Museum and will include information, updates, and various advertisements regarding the Museum’s events, exhibitions, and special projects (hereinafter: “the Service“). Joining the service is free.
  3. A visitor joining the service accepts all these Terms of Use and undertakes to act according to them.
  4. By registering for the service from the Museum’s site, the visitor gives consent to these Terms of Use, including the use of their details and their inclusion in a database as detailed in this document.
  5. By joining the mailing service from the Museum’s site, the user agrees that the Museum will be entitled, subject to any law, to transfer their details to other entities for the purpose of adapting and improving the service conditions, provided that the third party to whom the details are transferred does not use them beyond what is permitted by law, keeps them confidential, and does not transfer them to any other entity without the Museum’s consent and that the users’ privacy is not violated. The user agrees to the aforementioned use of the information and confirms that such use will not be considered a violation of the user’s privacy and will not entitle them to any remedy and/or compensation.
  6. The user is entitled to revoke their consent to receive marketing mailing by giving written notice to the address contact@hebrewmusicmuseum.com. In the event of revocation of the user’s consent as mentioned here, the Museum is entitled, according to its discretion, to cancel the registration for the service.
  7. Any user of the service will be entitled to cancel their registration for the service at any time, by clicking on the “unsubscribe” link appearing in each of the newsletters sent by the Museum.
  8. The Museum is entitled not to approve a person’s joining the mailing service, according to its discretion and without having to justify its refusal.
  9. The service user will be responsible for reporting to the Museum any changes in their personal details, in order to enable continuous and proper contact with them. The Museum will not be responsible for non-receipt of the service due to failure to update the user’s personal details.
  10. The Museum will be entitled to decide at any time to discontinue the service.

Purchasing Tickets Through the Site

  1. The site offers the option for online purchase of tickets to the Museum. It is clarified that the sale of products is not carried out by the Museum, but by Ticketsoft Ltd. (“the Ticket Company“) and that it bears responsibility for everything related to operating the sales array on the site (receiving orders, processing, billing, shipping, and everything related thereto). A visitor who chooses to make an online ticket purchase will be subject, in addition to these Terms of Use, to the Ticket Company’s regulations and will be asked to approve their consent to the Ticket Company’s regulations during the purchase.
  2. On the site, ticket purchases by the visitor will be possible, provided they are 18 years old. These purchases will involve providing details as required to complete the purchase. For the avoidance of doubt, all details the visitor is required to provide when ordering the ticket will go directly to the Ticket Company, and the Museum bears no responsibility for the use made by the Ticket Company of this data. The visitor is aware and agrees that the Museum’s privacy statement published on the site does not apply to the Ticket Company and it is possible that the Ticket Company will use the details transferred to it, not in accordance with the Museum’s privacy statement.
  3. The visitor undertakes to provide, when ordering a ticket, all the required details in a complete and accurate manner. Without derogating from any other remedy available to the Museum under this agreement or under any law due to providing inaccurate and/or incomplete details, if the visitor provided incomplete and/or inaccurate details, the Museum will not be responsible for any malfunction in ticket ordering and/or their delivery to the visitor.
  4. In the case of purchase cancellation by the visitor up to the day before the event date, the visitor will be entitled to a monetary refund.
  5. In the case of purchase cancellation by the visitor on the day of the event, the Museum will not be obligated to refund any amount collected by it, and refunds will be made in exceptional cases only, and according to the Museum’s sole discretion.

The Museum’s Policy Regarding Content and Dates of Special Events, Ticket Collection, and Entry to Events

  1. For free events:
  1. The Museum allows advance booking of 2 tickets per person only or if otherwise stated in the official announcement from the Museum or if written approval has been received from the Museum.
  2. The pre-booked tickets will be kept for the booker at the Museum’s box office, until 20 minutes before the start of the event. If the booker does not collect the tickets until 20 minutes before the start of the event, the tickets will be returned to the box office.
  1. For paid events: The booked seats will not be kept for the booker after the start of the event.
  2. For all events (whether free or paid):
    1. Entry to the event will not be allowed after 20 minutes from its start. Notwithstanding the above in this section, the event manager is entitled to decide in certain cases according to their sole discretion that entry to the event will not be allowed even immediately after its start and in certain other cases, to allow entry to the event even after 20 minutes from its start.
    2. The Museum reserves the right to make changes at any time in its programs of any kind and type (including content, date, time, location, performance length, appearing artists and/or actors, etc.) without prior notice to the visitor and without the visitor being entitled to compensation or any remedy, except for the refund of the payment for the tickets if one or more of the following conditions are met:
  1. The event start time changed by a period exceeding 30 minutes.
  2. A central figure among the event participants was replaced.
  1. In addition to what is stated in this agreement, the conditions detailed on the site regarding the specific event will apply to ticket purchases.
  2. The Museum reserves the right to decide when and in what way and/or means (telephone sale only, site sale only, sale at physical box offices in the Museum building only), or a combination thereof, tickets for a specific event will be sold.

Notice and Takedown Procedure

  1. If contents and/or works owned by you are displayed on the site and in your opinion violate your intellectual property rights, including your copyrights and/or violate your privacy and/or are offensive and/or inappropriate and/or constitute defamation and/or contain pornography, you are invited to contact us with a request to remove them (to the following email address: contact@hebrewmusicmuseum.com, or through the “Contact Us” form), with a precise reference to the violating content, detailing your claims and attaching evidence thereof as well as contact details, including email, name, and identifying details. If the content is found to be violating, it will be removed as soon as possible and a notice will be sent to you by email regarding the matter. As stated above, since we do not undertake to monitor the contents uploaded to the site by users, we will not be able to know that violating content is published in them without you contacting us. We will not be responsible for violating content as stated in this section.
  2. Without derogating from the above, we will be entitled, at any time and according to our sole discretion, whether we received a demand for it or not, to remove and/or delete and/or change any content, information, or link uploaded to the site and/or refuse to input or load it to the site without having to justify this decision. Likewise, we will be entitled to cancel a user’s registration to the site and/or block their access to the site and/or prevent a specific user from publishing additional contents on the site, according to our sole discretion.

Limitation of Liability

  1. The site’s services are provided as is (AS IS). The Museum does not guarantee and will not be responsible to the site’s visitors regarding the quality of the services and/or the content on the site and/or the availability of the services therein. For the avoidance of doubt, it is declared that the Museum takes measures to secure the site and preserve the visitors’ privacy, in accordance with the site’s privacy statement as it will be published on the site from time to time, but will not be responsible for any breach, malfunction, or other security defect, whatever its cause, and the use of the site and its services is done under the sole responsibility of the visitors.
  2. The visitor is aware that some of the services on the site will be provided by other entities on behalf of the Museum. To the extent that this is indicated on the site, the Museum will not bear any responsibility for the activity of those other entities.
  3. Without derogating from what is stated in these Terms of Use, the Museum will not bear responsibility regarding contents that will be published on the site and/or regarding services and/or products and/or deals offered by third parties including advertising content, coupons, and any commercial information of any kind appearing on the site, if and to the extent they appear, or for any result and/or damage due to their publication and/or reliance on them and/or use of them. Anyone engaging with any entity following publications made on the site does so under their sole responsibility, and the Museum will not bear any responsibility therefor, even if it knew or should have known of foreseeable damage and/or result as mentioned.
  4. Publication of advertisements and/or coupons and/or promotions on the site does not constitute a recommendation or encouragement from the Museum to purchase the services and/or products offered therein, and the terms of any transaction that will be made following an advertisement, coupon, promotion, or any other information published on the site will be agreed directly between the visitors and the advertiser and/or the relevant supplier and under their sole responsibility. It is clarified that the Museum did not check the contents published by third parties on the site, and is not responsible for what is stated therein. For the avoidance of doubt, the Museum is not and will not be a party to any such transaction. The visitors and subscribers hereby waive in a complete and irrevocable manner any claim and/or demand against the Museum regarding the information, publications, and contents as mentioned.
  5. The site may include links to other sites, Israeli or foreign (hereinafter – “Other Sites”). The Museum is not responsible for these sites, their contents, or the services offered therein. The Museum is not responsible for services on other sites and/or any damage caused by them, including harm to the visitor’s feelings. The Museum is not responsible for services and/or products purchased and/or that can be purchased on other sites and/or for information security and/or the manner in which the visitor’s details are used on other sites. The presence of links to other sites on the Museum’s site does not constitute a recommendation to visit any of them, unless expressly stated. The Museum declares that no measures were taken on its part to check the accuracy or reliability of the contents included in the aforementioned other sites, or the services and/or products offered through such sites, or their suitability for certain or other visitors. The Museum recommends carefully checking any other site before browsing it and/or participating in the activities offered therein, and in any case – anyone entering another site via a link from the site does so under their sole responsibility.
  6. The Museum will not bear any responsibility for interruptions, malfunctions, response times, viruses, or any other factor that may interfere with or damage the site’s services and/or cause any damages to the site’s users.
  7. The Museum will not bear any responsibility for damages caused to the visitor’s and/or subscriber’s computer system and/or infrastructure, loss of information, or any other damage resulting from the use of the site, including downloading information and/or software via the site’s services.

Violation of this Agreement

  1. Without derogating from any other remedy available to the Museum under this agreement and/or under any law, the Museum will be entitled to take any action to prevent violation of the agreement and/or repeated violation of the agreement, including blocking and/or disconnecting a user and/or restricting access to the site and/or any other action that will enable preventing violation of the agreement and/or reducing damage caused by a violation already committed.
  2. In the event of violation of the terms of this agreement, the visitor waives their rights under the Privacy Protection Law and/or under any applicable law whose purpose is to protect their privacy and agrees in advance that the Museum will be entitled to obtain identifying details about them from any entity, including Internet providers.
  3. The visitor will compensate and/or indemnify the Museum and/or on its behalf for any damage caused to them due to violation of the Terms of Use.

Miscellaneous

  1. The Museum alone will be entitled to assign, transfer, or pledge its rights (including its right to receive payment from visitors) and/or its obligations under these Terms of Use, including the privacy statement in whole or in part, to any third party of its choice, without the need for prior approval or notification of the visitor and provided that the visitor’s rights are not violated.
  2. These Terms of Use and any dispute arising from or related to the use of the site and/or the content appearing on it will be governed exclusively by Israeli law and jurisdiction for any matter and issue related thereto and/or arising therefrom is vested in the competent court in the State of Israel, in the Jerusalem district, only.
  3. The Terms of Use, which as mentioned constitute a binding agreement between the Museum and the visitor, exhaust the agreements between the parties and replace any representation and/or commitment and/or agreement given previously in writing and/or orally by any of the parties. No waiver, discount, abstention, or delay by the Museum in exercising its rights under this agreement will be interpreted as waiver or prevention unless done in writing.
  4. The services and products offered on the site are offered to every visitor under the same conditions. Terms of Use may appear on the site in translation to other languages. Translation of these Terms of Use appearing on the site is done to accurately reflect the meaning of the provisions of the Terms of Use, but in the event of a contradiction between the Terms of Use in Hebrew and their translation to another language, the Hebrew version will be the determining version.
  5. The Museum will be entitled to send various notices to the visitor and/or subscriber in one of the following ways:
    1. Via a notice in a general information window on the site.
    2. Via email to the visitor’s email address as provided by them.
  6. Any visitor is entitled to send notices to the Museum via email to the address: contact@hebrewmusicmuseum.com. All notices sent to the site will be considered as received on the next business day after the date on which they were actually received. In the case of notices sent via the site, these will be considered delivered at the time of the first use of the site’s services after sending the notice.

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